Shipping policy

Thank you for choosing Sassy Dream.

We are committed to making your shopping experience easy and enjoyable. From the moment your order is placed to the time it arrives, our team carefully manages each step to provide a reliable delivery experience.

Please review our shipping information below.

Order Handling

Once your order has been confirmed and payment has been approved, our fulfillment team will begin preparing your items.

Orders are processed within 1–3 business days.

Orders are prepared Monday through Friday, excluding weekends and public holidays.

During peak shopping seasons, special promotions, or holidays, processing times may be slightly extended.

You will receive a shipping confirmation email once your order has been dispatched.

Shipping Rates

United States Shipping

Shipping Service Order Value Cost
Standard Shipping $0.00 – $49.99 $10.00
Free Shipping $50.00+ FREE
Expedited Shipping $0.00 – $99.99 $18.00
Free Expedited Shipping $100.00+ FREE

Shipping fees are calculated automatically at checkout.

Order Tracking

After your package leaves our facility, tracking details will be sent to your checkout email.

Please allow up to 48 hours for tracking updates to appear.

If you cannot find your shipping email, please check your spam or promotions folder.

Address Information

Please make sure your shipping details are correct before submitting your order.

Sassy Dream cannot be responsible for:

  • Incorrect delivery information
  • Delays caused by inaccurate addresses
  • Additional fees caused by address changes

If you need to update your shipping address, please contact us as quickly as possible.

Shipping Delays

Although we work hard to provide smooth delivery, unexpected delays may happen due to:

  • Weather conditions
  • Carrier interruptions
  • Public holidays
  • High package volume
  • Transportation delays

We appreciate your understanding in these situations.

Missing or Damaged Packages

If your order arrives damaged, incomplete, or cannot be located, please contact us.

Please provide:

  • Order number
  • Photos of the package
  • Photos of the product
  • Description of the issue

Our support team will review your request and assist you.

Contact Us

Email:

vip@sassydream.com

Business Information

Sassy Dream

1270 Spring St NW UNIT 212
Atlanta, GA 30309
United States

Business Correspondence Only – Not a Return Address