Refund policy

At Sassy Dream, we want you to love every item you purchase. If your order does not meet your expectations, our team is here to assist you with the return process.

Return Conditions

Return requests must be submitted within 30 days of delivery.

To qualify for a return, products must:

Be unused and in original condition
Remain unworn and unwashed
Have original tags attached
Have no makeup, perfume, stains, or signs of wear
Be packaged properly for return shipment

Items that do not meet these requirements may be rejected.

Items Not Accepted For Return

For hygiene and safety reasons, we cannot accept returns for:

Final Sale products
Gift Cards
Bodysuits
Swimwear without hygiene protection
Intimate apparel
Earrings
Hair accessories
Beauty items
Customized products

Starting A Return

Please contact our customer support team before sending your item.

Include:

Order number
Name
Email address
Product information
Return reason

Our team will provide return instructions.

Email:
vip@sassydream.com

Return Shipping Fees

Return shipping costs are the customer's responsibility unless the item is incorrect, damaged, or defective.

We recommend using a shipping method with tracking.

Sassy Dream is not responsible for lost return shipments.

Refund Details

After receiving and inspecting your return:

Refunds will be issued to the original payment method
Processing time is usually 5–10 business days
Bank processing times may vary

Original shipping charges are not refundable unless caused by our mistake.

Cancellation Requests

Orders are processed quickly after purchase.

If you need to cancel an order, please contact us immediately.

Cancellation cannot be guaranteed after processing has started.

Contact

Email:
vip@sassydream.com

Business Information

Sassy Dream

1270 Spring St NW UNIT 212
Atlanta, GA 30309
United States

Business Correspondence Only – Not a Return Address